Reduced no-shows
Send patient reminders by text or email, then make rescheduling simple. Typical practices reduce no-shows by 35%.
Healthcare practice automation in the UK
Fewer no-shows. Less paperwork. Better care.
Ewan & Elliot Engine helps dental practices, clinics, private medical teams and veterinary practices handle routine admin before it reaches reception.
More time with patients, less time on paperwork, without adding reception staff.
The right message, at the right time.
Booking, intake and recall tasks move quietly in the background.
The practical difference
What automation means for your practice
Small admin delays add up. Clinic automation gives each one a clear next step.
Online booking, 24/7
Let patients request suitable appointments outside opening hours, with rules that protect clinical capacity.
Automatic reminders
Confirm new bookings and send 24-hour reminders without asking reception to check another list.
Digital intake forms
Patients complete forms at home. Your team sees the information before the visit, cutting check-in time.
Follow-up care prompts
Prompt post-treatment messages and care instructions when they matter, with staff oversight built in.
Recall automation
Keep routine recalls moving with clear campaign rules for patients who need another appointment.
Appointment automation
A typical patient journey, reimagined
Your team keeps control of clinical decisions. The system handles predictable practice management tasks around them.
Before
Admin follows the patient
- Patient calls during a busy reception period.
- Reception books the slot and emails a paper form.
- A reminder depends on someone remembering it.
- Follow-up and recall can disappear into the day.
After
Care stays on course
- Patient books online and receives instant confirmation.
- An automatic reminder arrives 24 hours before the visit.
- Digital intake forms are completed at home.
- Check-in, post-treatment messages and recalls are prompted automatically.
Patient data, protected by design
Security is part of the workflow from the first message.
Encrypted in transit and at rest
UK-based servers
Clear access logs
NHS data security and protection toolkit aligned
Practice manager perspective
Trusted by clinics across the UK
We've cut missed appointments by half. Patients get the reminder they need, and reception can focus on the people in front of them.
Agie Crasta
Practice Manager, Highland dental practice
We chose Ewan & Elliot Engine because the workflow fits how a clinic actually runs. Forms arrive before the appointment, follow-ups are visible, and our team still approves the important messages.
Omotunde Wordingham
Clinical Director, independent medical practice
35%
typical reduction in no-shows
24h
reminder timing before visits
UK
servers for patient data
4+
clinical system integrations
A clearer working day starts here
Start your practice transformation
Tell us where admin is slowing your team down. Ewan & Elliot Engine will map the booking, reminder, intake and recall steps around your existing clinical system.
Dentally, TM3, Vetstoria and more.