UK privacy policy
Privacy Policy & Terms of Use
Transparency is the foundation of trust. This page explains how Ewan & Elliot Engine handles personal data, cookies, and use of this website.
Last updated: 21 February 2025
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By using this website, you agree to these terms. Service work is governed by a separate written agreement.
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01 / Data protection
How We Collect and Use Your Data
Ewan & Elliot Engine processes personal data in line with the UK GDPR and the Data Protection Act 2018. We collect only what we need to respond to an enquiry, discuss an automation project, or keep this website secure.
Plain English matters.
Information we collect
- Contact details you send through an enquiry, such as your name, business email address, telephone number, and message.
- Project information you choose to share about systems, workflows, records, or business requirements.
- Technical details such as IP address, browser type, device information, and pages visited, where collected through essential or analytics cookies.
How we use it
We use information to answer messages, assess requested AI and automation services, arrange follow-up conversations, maintain site security, improve page performance, and meet legal or accounting duties. We do not sell personal data to third parties.
Legal basis for processing
Our legal basis is usually consent when you choose to contact us, legitimate interests when we respond to a business enquiry or protect our systems, and a legal obligation where records must be retained. You can withdraw consent at any time by contacting us.
Data retention
Enquiry records are kept only for as long as needed to manage the conversation and any resulting contract. Contract and financial records are retained for the period required by UK law. We review stored information regularly and securely remove data that no longer has a purpose.
Your rights
You can ask for access, correction, erasure, restriction of processing, or a copy of your personal data in a portable format. You can also object to processing based on legitimate interests. Contact us first so we can check the request and reply within the period required by the UK GDPR.
Data sharing and location
We share information only with service providers that help us operate the website or deliver agreed work, and only under appropriate confidentiality and data protection terms. Data is stored exclusively on UK-based servers. We do not sell personal data or use it for unrelated advertising.
Security measures
Access is limited to people who need it, systems are kept up to date, and data is protected through access controls and secure transfer methods. We arrange regular independent security audits. No internet service can promise absolute security, so please avoid sending sensitive credentials through a website form.
Complaints
If you remain unhappy with how we handle your data, you can contact the Information Commissioner's Office (ICO), the UK's independent data protection regulator. ICO registration details are available from our Data Protection Officer.
03 / Site rules
Website Terms of Use
Acceptance of these terms
By accessing this website, you accept these terms and agree to use the content lawfully. If you do not accept them, please stop using the site.
Intellectual property
Unless stated otherwise, the words, design, software, and materials on this website belong to Ewan & Elliot Engine or its licensors. You may read and refer to the content for your own business assessment. You must not reproduce, alter, or publish it as your own.
User obligations
You must provide accurate information, respect other people's rights, avoid introducing malicious code, and avoid attempts to gain unauthorised access. The site is for lawful business use. It is not a place to submit passwords, payment card details, or special category data.
Information on this website
Website content is general information, not legal, financial, medical, or technical advice for a specific situation. We take care with accuracy and may update pages without notice. Check the written proposal and contract before relying on a service scope, price, or delivery date.
Limitation of liability
To the extent permitted by law, Ewan & Elliot Engine is not liable for indirect loss, loss of profit, or interruption caused by reliance on website content or temporary unavailability. Nothing in these terms excludes liability that cannot legally be excluded, including liability for fraud or personal injury caused by negligence.
Separate service agreements
These website terms do not define the delivery of AI or automation services. Those services are provided under a separate written contract that sets out scope, responsibilities, data processing arrangements, fees, acceptance criteria, and limits of liability.
Governing law
These terms are governed by the law of Scotland. The Scottish courts have jurisdiction, subject to any mandatory rights or protections that apply to you under UK law.
Data protection contact
Contact Our Data Protection Officer
Send a privacy request or ask how we handle information for an automation project. Include enough detail for us to identify your request, and avoid sending passwords.
Ewan & Elliot Engine ยท Noss Head Road, Wick, Highland, KW1 4QT